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Last updated: 28 September 2026

Payment policy

All prices are in Egyptian pounds. The payment methods available for your order are shown at checkout and may depend on the order value and account type.

Payment methods

  • Bank card or mobile wallet: through the licensed payment gateway Paymob. We never see or store your card details; you enter them directly on Paymob's secure page.
  • InstaPay or mobile wallet (manual transfer): transfer to the account shown when you order, then upload the transfer receipt from the link we send you; we confirm the order after checking it.
  • Bank transfer: our bank details are shown when you order and in the email; upload the receipt the same way.
  • Cash on delivery: in cash to the courier. We may cap the order value for this method, and our team reviews and approves each order before shipping.
  • Company credit: for business accounts we have agreed a credit limit with.

Order confirmation

  • An order counts as paid when the payment gateway confirms the payment, or when we accept your transfer receipt.
  • Online orders left unpaid are canceled automatically after a short time and the items go back into stock.
  • If we cannot accept a transfer receipt, we tell you why and send a link to upload a valid one.

Prices and invoices

  • The final price is the one shown in the cart and at checkout before you confirm, including shipping.
  • Business accounts get prices by business type and quantity, shown on the product page after signing in.
  • Your invoice is emailed to you and can be downloaded from the order page in your account.